How to Release Scooters After You’ve Charged Them

Congrats! You’ve successfully charged your first fleet of scooters. But what do you need to do to get paid once you’ve charged them? That’s what we’ll go over in this guide.

What time do the scooters need to be released?

For most scooter companies, you will need to release the fully charged scooters before 7 a.m. in order to collect the full bounty. If you sleep late or fail release them until after 7 a.m., you are at risk for not being paid the full amount and repeated infractions could jeopardize your charger status. Most penalties for late releases are around 50% of the bounty.

WATCH VIDEO: How to Release Birds

You will use the scooter company’s app to initiate the release process of your fully-charged scooters.

Where do I drop off the scooters?

It’s important to know that you cannot drop scooters off all at once in a single location. Each scooter company will indicate in their app where you should drop scooters off and how many you can leave at certain locations.

The companies do this to ensure that their scooters are evenly distributed among high traffic areas so that riders have an easier time finding them at peak times.

Because of this, you may only drop off the number of scooters indicated on the map and you must take any extra scooters to another drop off location.

To do this in the Bird app, for example, you will need to select your desired nest and then claim the nest to make sure you are the only charger releasing scooters at that location.

Once you have claimed the nest you will just need to navigate to the location and begin arranging the scooters. It’s important to note that you need to arrange the scooters within 35 feet of the designated location within the app for the nest to count.

How do I arrange the scooters?

When releasing scooters to the streets, you’ll need to arrange them in a neat line and make sure they are not blocking any pedestrian access points such as ramps, doors, stairs, or gates. There will often be a picture of what the nest is supposed to look like in the app, so try to imitate the photo if possible.

Bird calls their drop off zones “nests”, for future reference.

Check out our blog post on how to create the perfect Birds nest [link] to make sure your nest is up to code.

What do I do after I arrange them?

After you arrange your perfect nest, all that’s left to do is finish the release process!

Within the app, you need to click on the nest or release location, and then hit the release button. Then, just scan the QR codes of the individual scooters, step back about 20 feet to take a picture of the nest, and you’re done!

How can Scooter Map help with this?

Our team is currently evaluating tools to help with the release process to make your experience even easier. If you have any suggestions or tips, please leave a comment below or reach out to our team: support@scootermap.com.

SEE BIRD’S FULL GUIDE: How to Release Birds

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